Last updated: 2 October 2026

This policy explains how you can pay and how we handle payments and refunds.

1. Accepted payment methods

  • Stripe: major credit and debit cards and, where available in your country, digital wallets such as Apple Pay and Google Pay.
  • PayPal: your PayPal balance, linked bank account or card, and PayPal’s own pay later options where offered.

2. Currency

All prices are in US dollars (USD). If your account is in another currency, your bank, card issuer or PayPal will convert the amount and may charge a conversion fee. The exchange rate is set by them, not by us.

3. When you are charged

Your payment method is charged when you place your order. If an order is cancelled before dispatch, or an item cannot be supplied, we refund that amount in full.

4. Security

Payments are processed by Stripe and PayPal, which are certified to PCI DSS Level 1. Card details are entered on their secure systems; we never see or store your full card number. Some payments may require extra verification, such as 3D Secure, under Strong Customer Authentication rules in the EU and UK.

5. Fraud prevention

Orders are screened for fraud. We may ask for extra information, delay dispatch, or cancel and refund an order where we suspect fraud.

6. Refunds

Refunds go back to the original payment method only, as described in our Returns and Refund Policy. Because of currency movements, a refund converted back into your currency may differ slightly from the amount originally charged.

7. Taxes

Sales tax or VAT is applied where we are required to collect it and shown at checkout. Import duties are explained in our Delivery Policy.

8. Chargebacks

If something has gone wrong, please contact us first. We can usually resolve the problem faster than a chargeback or PayPal dispute, and opening one does not remove your right to contact us.

9. Payment safety

We will never ask you to pay by bank transfer, gift card, cryptocurrency or any method outside our checkout. If anyone asks you to, do not pay and report it to info@superbliss.shop.